My husband and I have lived in Sutton Plaza for nearly 4 years now and we have only wonderful things to say about it. We would happily recommend it to anyone searching for a convenient and well-maintained apartment in DC.
Yes, the apartments are small - welcome to Downtown/Logan Circle. But we've found the value quite high. The location is great, and all the finishes had just been redone when we moved in: new gas range/oven, dishwasher, fridge, microwave, wood flooring, cabinets. And while the HVAC can be a bit noisy at times, it works well at heating and cooling the apartment even in DC's extreme temps.
But the best part about living at Sutton Plaza has been the management. Ian, Norma, Lisa, and all the staff have been terrific. They are immediately responsive to questions via email, always around on site during business hours (plus after hours for the concierge), and were so easy to work with. Example: Once an important and valuable package of ours went astray. UPS said it was delivered but it wasn't in the package room. Ian replied immediately to my email asking for help and, after I told him the time UPS said it had been delivered, he checked the security footage for the building on the date in question and let me know that the UPS delivery that day had actually come 10 minutes later than reported on our delivery notification. The package, Ian said, had probably been mis-delivered to a neighboring building. All of this correspondence happened within a couple hours. Ian was right, and after I notified UPS of the suspected mix-up, they retrieved and delivered our package the next day.
This is just one example of the Sutton Plaza management team being a dream to work with. As an added plus, the core staff of the building hasn't changed in our 4 years here - something that's really rare in a multi-family building in DC.
Overall Sutton is a great value for your rent dollars in Logan Circle, and the building management adds peace of mind. We couldn't be more pleased.